Question 1

What board and cut do you use?

Accepted Answer

Final materials, finish, dimensions, and packaging will be published after production samples pass review.

Question 2

How much does a custom jigsaw puzzle cost?

Accepted Answer

Planned pilot pricing is $69.99 for one 500-piece SKU. Final shipping terms follow sample approval.

Question 3

What piece count is in the pilot?

Accepted Answer

The initial pilot uses one 500-piece SKU. Other sizes remain unavailable until separately verified.

Question 4

Will my photo stay sharp at piece size?

Accepted Answer

If it passes the studio's pre-press check, yes. We validate sharpness at full output size and warn you before checkout if a file will print soft.

Question 5

How long does it take to arrive?

Accepted Answer

About two weeks from order, covering production and US shipping.

Question 6

What if a piece is missing or the print is off?

Accepted Answer

Send a photo within 14 days and we replace the puzzle free. That is our reprint guarantee.

Custom Jigsaw Puzzle

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