Question 1

How do I turn a photo into a puzzle?

Accepted Answer

Upload the photo at puzzably.com/create and approve the 500-piece preview. Ordering remains paused during pilot-SKU review.

Question 2

What resolution does my photo need to be?

Accepted Answer

A minimum of 1500px on the short edge, ideally 3000px or more on the long edge. The studio checks sharpness on upload and warns you before checkout if the file will print soft.

Question 3

Will a phone photo work?

Accepted Answer

Often yes, if it is recent, well-lit, and high-resolution. The pre-press check is there precisely so you find out before you pay rather than after.

Question 4

How much does a puzzle from a photo cost?

Accepted Answer

Planned pilot pricing is $69.99 for one 500-piece SKU. Final shipping terms follow sample approval.

Question 5

What if my photo will not print well?

Accepted Answer

You will see a warning at upload. You can swap in a better file, or choose an original catalog design built to print and solve cleanly.

Question 6

What if the puzzle arrives damaged?

Accepted Answer

Send a photo within 14 days and we replace it free. That is our reprint guarantee.

Puzzle From a Photo

Start your custom puzzle